Warranty Policy🛡️
At SAHULAT ONE, we offer a 1-year product replacement warranty on eligible mobile accessories, excluding hands-free products. The warranty is available to the original purchaser and is non-transferable.
1. Product Replacement
If a product is found to have a manufacturing defect, SAHULAT ONE will provide a replacement after verifying the issue.
2. Proof of Purchase
Customers must provide the original purchase receipt or order details to claim warranty service.
3. Warranty Coverage
The warranty covers manufacturing defects only. A defective product will be replaced with a new or equivalent product after verification.
4. Out-of-Stock Products
If the exact product is unavailable:
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A similar or equivalent product may be offered as a replacement.
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Refunds or gift cards will not be provided in place of a warranty replacement.
5. Warranty Duration
The warranty period starts from the original date of purchase and does not restart when a replacement product is issued.
Warranty Limitations
The warranty does not cover damage caused by:
1. Misuse or Accidental Damage
Damage resulting from improper use, accidents, negligence, or abuse.
2. Unauthorized Repairs or Modifications
Any repair, alteration, or modification performed by an unauthorized person or service center will void the warranty.
3. Natural Disasters
Damage caused by floods, earthquakes, lightning, or other natural disasters.
4. Normal Wear and Tear
Normal deterioration resulting from regular use over time.
Shop with Confidence
Quality Products • 1-Year Warranty • Reliable Support
